Privacy Policy

Last updated: 03/09/2025

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This Privacy Policy explains how Sail and Swell Travel Ltd ("we," "our," or "us") collects, uses, and protects your personal data when you use our website (sailswelltravel.com). We are based in the United Kingdom and process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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1. Information We Collect

We may collect the following information:

• Information you provide directly:
  When you complete our contact form, we collect your name, email address, and any other details you choose to include in your message.

• Information collected automatically:
  Our website is hosted on Wix.com, which may collect technical information such as your IP address, browser type, device information, and website usage data through cookies and analytics tools.

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2. How We Use Your Information

We use your personal data to:

• Respond to inquiries submitted through our contact form

• Book Virgin Voyages cruises following your request

• Improve and analyse the performance of our website (via Wix analytics)

• Comply with legal obligations

We do not use your personal information for marketing emails or promotional messages.

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3. Legal Basis for Processing

Under UK GDPR, we rely on the following legal bases to process your personal data:

• Consent: when you voluntarily provide your information through our contact form

• Legitimate interests: for website analytics and ensuring the proper functioning of our site

• Legal obligations: where required to comply with UK law

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4. Cookies and Analytics

Our website uses cookies and similar technologies provided by Wix and third-party analytics tools. These help us understand visitor behaviour and improve site functionality.

You can manage or disable cookies through your browser settings. For more details, see Wix’s Cookie Policy.

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5. Sharing Your Information

We may share your information with:

• Wix.com: our website hosting provider

• Virgin Voyages: once you have chosen to book a cruise

• Service providers: where necessary to operate our website

• Legal authorities: if required by law

We do not sell or trade your personal data.

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6. Data Storage and Retention

Your data is stored securely on Wix servers, which may be located outside the UK. Wix ensures compliance with international data transfer requirements.

We will only retain personal data collected via the contact form for as long as necessary to respond to your inquiry and for a maximum of 12 months, unless required otherwise by law.

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7. Your Rights

Under UK GDPR, you have the following rights:

• To access the personal data we hold about you

• To request correction of inaccurate information

• To request deletion of your data

• To restrict or object to processing

• To request data portability

• To withdraw consent (where consent is the legal basis for processing)

To exercise these rights, please contact us at: info@sailswelltravel.com

If you are unhappy with how we handle your data, you have the right to complain to the UK Information Commissioner’s Office (ICO): www.ico.org.uk.

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8. Children’s Privacy

Our website is not directed at children under 13. We do not knowingly collect personal data from children.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated "Last updated" date.

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10. Contact Us

If you have any questions about this Privacy Policy or how we process your data, please contact us at:

info@sailswelltravel.com
Sail and Swell Travel Ltd